Great hot tub but the house needs repair and some TLC
The cottage was a good size, very quirky with an appealing character. On the plus side, we liked the overall layout ? you enter to the kitchen/diner, there?s spiral staircase to the first floor - bedroom to left and large bathroom to right - ideal for a couple. The free wi-fi worked okay most of the time, but the signal wasn't that strong. The hot tub was the real attraction - always on, very private and not overlooked so we will miss that. If you go to this cottage, take a pair of flip-flops with you and a towel dressing gown so you don't use up your towels. The location of the place was very good though. Ideal for travelling in to Chester which was only a few miles. There's a big ASDA a mile down the road as well so don't bother bringing food with you.
On the negative side, generally, the place was very dusty and we think that simply by spending a little money on improvements and improving cleanliness, the owners could easily charge more.
To begin with, we suggest adding a non-slip mat for both the bath and shower. We had a few slips when getting in to the shower, which could easily have resulted in an accident - so bath & shower mats are a must.
The bedroom floor is dangerous and we found it difficult to walk on. This again is a health hazard for someone who uses a walking stick like my wife does. She lost her balance a few times and fell over one time actually twisting her back. I suggest levelling the floor using plywood then re-lay the carpet - an easy and cheap fix.
The bedroom window doesn't close properly. It might not be possible to replace the window if the building is listed, but you could easily install secondary internal double glazing. The road outside is quite noisy with traffic to late at night, and the adjoining the post office/newsagent opens very early, so you need a way to keep the noise out. There was a secondary internal double-glazing pane hidden behind the dresser, but it was broken so couldn't be used - so please fix the internal secondary glazing unit.
The bedroom wall adjoining the neighbouring property appears to be a stud wall so there is a lot of noise comes through from the neighbours. You could explore ways to sound proof that wall in some way.
The dishwasher did not work - either fix it or replace it.
The settee cushions in the living room were very smelly and dusty. Simply steaming the covers after each stay would solve this problem.
The parking space you provide is a useful addition and is clearly marked with a wall sign, however, the large rocks you have used to outline the space on the gravel are a health hazard. They are way too big and we fell over them several times when getting into or out of the car. A much better option would be to use coloured gravel or bury the stones so they are closer to the same level as the gravel.
If we had been staying for just a couple of nights, some of these issues might not have been such a big deal, but as we stayed a full week things like dust, smells, noise and uneven floors did have a negative impact on the quality of our stay.
Gem of a place to stay and relax
Feel fortunate to have been able to have a three night stay here. It was the perfect location for us while visiting friends. There has been a lot of thought to include everything you may need during your stay, and much more. The hot pool was divine, especially with it being under cover in October!! They had a thoughtful welcome pack with Welsh cakes, and a few other goodies to make you feel special. The bed was SO comfortable, made it hard to get up in the morning Thank you for being the perfect hosts, I would definitely recommend this place
Perfect to relax and unwind
Just came home from a wonderful four night stay in this beautiful cottage. There are so many personal touches from the dressing gowns left on the bed to the welcome basket providing tea, coffee and milk along with some welsh cakes and a tv magazine, all of which were greatly appreciated! The hot tub was an added bonus and was perfect to relax in of an evening, along with now being undercover which isn't shown on the photographs. The cottage also contains all the utensils and crockery needed as we were able to prepare freshly homemade meals each night.
However, some things to mention are the heating appeared to go off or return to a lower temperature regardless of what time we turned it on or which temperature we set, so this can't of been the boilers timer. When we googled the heating unit on the wall it appears you can have an app on your phone to adjust the heating, which may have been why the temperature would drop whenever we set it, or why the heating would turn itself off at random times of the day. The wifi connection was very slow with us only getting connection in the kitchen or the bedroom. The tv would lose sound every now and again, but could be resolved by turning on and off again. None of the doors upstairs would close properly and there isn't a lock on the bathroom door, but this didn't cause any problems.
There is also a 5am wake up call every morning with deliveries being made to the post office which is to the gate right outside the front door, but this shouldn't be too bad if you're a heavy sleeper.
Regardless of the cons to our stay we have had a perfect time in this cottage as nothing was too inconvenient, and we would definitely recommend this cottage to any couple wanting a relaxing break away as this cottage is perfect to relax and unwind in.
Thank you for a wonderful stay and we will definitely be returning but in the warmer months so we don't need to use the heating!
Spent a week in this lovely cottage which is very cozy. With the hot tub and roll top bath it is an addrd bit of luxury. The welcome basket with tea, coffee, sugar and cakes and a pint of milk in the fridge was a really nice touch. Hawarden is a nice village but unfortunately 2 of it 3 pubs have closed leaving only the Glynne Arms but we did have a very nice meal and the beer prices are good too. We cooked a couple of times and the dish washer was a life saver after a big fry up breakfast.
If I have to be crytical, there are two small things that could be addressed. A nest of small tables in the lounge area would be useful. Also in the bathroom (which is huge) there is a very small shower which almost looks like an after thought, that said it did work perfectly well, it just would have been nice to have a shower that is a little bit more special to be i keeping with the rest of the property.
We would highly recommend this cottage and we will be returning next year.
The Old Sorting Office was perfectly situated for a visitor to Hawarden. It was a short walk Gladstone's Library where I was pursuing postgraduate Welsh history research. It was also a very short walk to the Glynne Arms on the occasions I didn't feel like cooking at the end of the day. The post office and shop next door was extremely convenient. The property was quiet, and very clean and tidy. Plenty of tea, coffee and sugar was very thoughtfully provided along with milk and bara brith. The sofa is not well lit and a reading lamp would be a great advantage. The bathroom was huge but the shower itself was rather small and poky tucked away in one corner.