This attached cottage rests close to the town of Mold in North Wales and can sleep four people in two bedrooms.
Bryn Farm Cottage is a traditional-style cottage resting close to the town of Mold in Flintshire. Playing host to two bedrooms, a king-size and a double, as well as a shower room, the property can sleep four people. There is also a kitchen/dining room and a sitting room with a woodburning stove. Outside is a communal parking area and an enclosed garden area with furniture. Bryn Farm Cottage is a homely property with an excellent situation for exploring North Wales.
RECENT CUSTOMER REVIEWS
Appearances can certainly be deceptive This newly-refurbished property is still quite neat and clean-ish with new furniture, bathroom and white goods. The wooden floors and beams are a nice added touch.
But, under the gloss unfortunately many negative aspects were lurking; just one hand towel was provided for four people over seven days, lights in the landing and fireplace were not working, there were fingerprints and marks on the walls, stains to the sofa and a blanket was clearly soiled. The ?lockable storage? facility was also not included.
No spare bulbs were left and a wasps? nest outside the kitchen window meant we couldn?t ventilate the property during one of the hottest spells of the year.
The advertised ?enclosed garden with furniture? amounts to a strip of lawn to the front, which although is fenced off, it is also adjacent to a road and offers zero privacy which contradicts what is stated in the online detail. None of the advertised exterior ?furniture? was in evidence either.
There is a lovely large garden to the rear but this is out of bounds to the guests - despite there being more than enough space to allow access to at least part of this area. ?The owners are entitled to their privacy?, apparently.
Contrast that last comment with the situation for the guests in the rental cottage though: two connecting doors to the owners property next door are locked (one in a bedroom, one downstairs) but presumably accessible from their side. To reassure guests, bolts should be in place on the rental side too: the owners are effectively strangers and occupants need to be reassured over their own safety and security, particularly with young children present.
But it seems double standards abound here. Welcome to Bryn Farm Cottage indeed!
Unfortunately there was no access to the owner or any local management resources whatsoever so we were unable to obtain any help.
On top of this, no concern was shown by Sykes (the rental company) over whether any of our party might be allergic to stings (re the aforementioned wasps), and no apology was forthcoming. In fact, Sykes were utterly unprofessional and totally uncaring when we raised these concerns with them. I have never encountered such an appalling lack of customer care in over 20 years of holiday rentals throughout the UK.
The lack of available local support is a big risk for both owners and guests: our needs could not be addressed and should anything more serious arise (eg power failure, water leaks etc) then we were given no direct point of contact, which is a serious factor.
In summary my advice is: if you aren?t able to manage your property rental (or at least appoint someone to deputise in your absence) and feel it necessary to be less than accurate over the amenities, THEN DON?T LET OUT THE PROPERTY! LONDONUK413 2019-08-24
Details Oil central heating with woodburning stove Electric range cooker microwave, fridge/freezer, washer/dryer, dishwasher, TV, DVD, WiFi Fuel, power and starter pack included in rent Bed linen and towels included in rent Highchair and travel cot available on request Ample off-road parking Lockable storage Enclosed garden with furniture Sorry, no pets and no smoking Shop and pub 1 5 miles Please note: Due to the properties stairs location this property does not have a stairgate
Changeover Day Fri
is approximate and
should only be used to get a rough idea of the cottage location.
Get an Ordnance Survey map covering the Mold area.
Heritage Rated from 1- 5 (low-exceptional) on historic interest
of facilities are believed correct at time of publication, but may
be subject to change by the cottage proprietor. Up-to-the-minute
facility listings will be always presented during the booking
process for your approval.