Lake District Self Catering cottage, Whitbarrow Holiday Village (24), Greystoke, sleeps 6

Beautiful, clean and welcoming
Have been coming here for a few years now and we absolutely love it. The surroundings are lovely, rooms are lovely and clean and the staff are so welcoming. Fab place to explore the lakes. Love my morning swims too. See you soon x
jenbee111
2021-09-15

Very disappointed
We have just returned from your Kirkstone no.24 cottage at Whitbarrow village. I have to say that we were very disappointed upon arrival and feel that the cottage description on the website that we booked through was misleading and mis sold. Firstly, it stated that the cottage had telephone and internet. There was no internet at the property at all. If we had known this we wouldn't have booked as my partner is 4 months post heart transplant and we needed to be in contact with the hospital. Secondly, it stated that there was "private parking for one car". Again we thought that was perfect for us as recovering from such major surgery leaves my partners mobility limited. There was no private parking space at the cottage and we were told by Whitbarrow reception staff that we were to unload and move the car to the car park. Luckily, the staff took pity on us and gave us a parking permit meaning we could park opposite the cottage. Thirdly, the cottage contained 1 fridge and 2 fridge/freezers, now n of which worked properly and 2 smelled nasty. Again, if it wasn't for the Whitbarrow staff helping us out by putting one of their fridge freezers in the cottage for the week, all the food that we took on holiday to self cater would have been ruined. Plus a kitchen and dining area full of ugly non-functioning fridge freezers isn't pleasant either. As well as the major issues above, we were disappointed with the shower in the ensuite as it dribbled at best with no power whatsoever, both bathrooms smelled like drains, the flush to the toilet in the main bathroom kept breaking and constantly running water, the kitchen floor felt gritty and grubby underfoot when we arrived, there were filled holes in lots the walls leaving them looking in desperate need of decorating, there was no VIP keyring on the keys, the double bed was soft and uncomfortable and the lino to both bathroom floors was creased and didn?t sit flat and the floor boards all creaked and robbed in certain areas. Overall we were really disappointed having spent £800 for a week here.
Mr_Mrs_Pav
2017-09-27

Sunny Cumbria
A delightful find. Excellent accommodation in a lovely country setting. Plenty of room for 2 adults and 2 teenagers. Good leisure facilities after a warm day especially the jacuzzi all included in the rental price. Only downside no shop on sight.
A FlipKey verified reviewer
2013-07-20

Nice looking, but some of the quality not great
The layout and size of the accommodation was lovely. We were staying during a very cold snowy week and the place felt warm and comfy all the time. One issue was the very creaky floor and stair. There was hardly anywhere to stand that didn't creak, which in a new build isn't good. Also the doors didn't stay shut. Our 2 year old was able to get into everywhere because none of the door catches worked.
A FlipKey verified reviewer
2013-04-05

So very peaceful
All was fine with our stay apart from the fact that we were told we would need to hire a cot and high chair and pick them up from Penrith on our way! On being told that we decided to take our own only to find when we arrived that there was a high chair already in the kitchen and a foldaway cot in the cupboard down the stairs. Same applied to our holiday neighbours. Not exactly good communication and when you are travelling with so many other things that a toddler needs, could have done well without taking these items on the trip. The holiday village was excellent. About a mile off the main road and we did find our stay so very peaceful apart from the ducks who came to our door each morning to be fed. Our granddaughter loved that! We did not use the facilities as we had to baby sit in the evenings but from what we saw ie the pool, the play area etc were first class.
A FlipKey verified reviewer
2012-10-15