Yorkshire Self Catering cottage, Hawksclough Cottage, Hebden Bridge, sleeps 3

Worst holiday experience could not stay.
We arrived to find the cottage had not been cleaned or beds changed after the last guests. The outside space is derelict and unsafe. We could not even let the dog out of the car. After waiting for ages to speak to Sykes we asked for a refund. The call handler was really unhelpful and said she would call the owner and then call us back. We waited and waited and then made the decision to drive home. There was a traffic jam outside as it was rush hour when Sykes called back at 4.20. We were told that we should find somewhere to wait whilst a team of cleaners came to the cottage and that it would be ready by 5:30. Sykes said they would pay for a meal. I explained that the traffic jam meant it would be impossible to get to and clean the cottage by this time and that I had booked it for my partner as a treat and to rest during cancer recovery. I explained that the outside area was so unsafe with the derelict building, rusty saw, chemicals etc. I asked again for a refund and it was refused. There was also no access to the canal except possibly by clambering over the derelict wall. Please see pictures. I seriously suggest you do not book this cottage.
Cbea2
2019-10-25

A fantastic Xmas
We picked this little cottage based on location and price and it didn?t disappoint. We arrived out of the freezing temperatures to a warm little living space which was cosy and spotless, we had a little welcome pack which contained wine, eggs, bread and a few other treats. we quickly realised we had made the perfect choice of cottage when we continued upstairs and had a look out of the back window and saw a great view of the canal and hillside. The cottage is modern inside while keeping all of the quirky elements which make this the old property it is. Hebden Bridge is approx a 30 minute walk up the canal and is a lovely little town, I would not hesitate in recommending or staying in this little cottage again we are having a brilliant Xmas.
adzik
2018-12-25

Nice, cosy, compact and comfortable cottage
Well-equipped, clean and smart cottage with a modern bathroom with a view of the canal and hillside. The welcome pack was very generous and much appreciated. The WiFi worked well, never dropping the connection and the TV had plenty of channels to choose from. It's a pity that the lounge and main bedroom face the road; we were somewhat aware of traffic noise, especially cars and motorbikes speeding at night. Parking and manoeuvring space is rather restricted due to other residents' cars but, as we never used ours, it wasn't an issue. The location by the canal was pleasant and we did long walks along the quiet tow path in both directions a few times. We had lovely lunches at The Stubbing Wharf in Hebden Bridge and At The Weavers, an Italian restaurant in Luddendenfoot, which is an easy walk along the tow path. St Michael's Church in the town centre was beautifully decorated and we were made very welcome. The station is a 10 minute walk away and off-peak fares to Halifax and Leeds were very reasonable.
Whistleman2
2018-12-17

Hawksclough cottage
Fantastic little cottage, ideally situated for getting out and about. The owners have made it so welcoming and homely. The eggs, bread butter, milk and other bits and pieces were a nice surprise. I would definitely recommend this little gem.
lisalouAberdeen
2017-08-03