Self Catering in Lancashire - Great Harwood

Its in an area of high vehicle crime -we had our vehicle stolen here
We arrived here on a Saturday, in less than 24 hours our vehicle was stolen, taking my livelihood with it. When the crime was reported to Lancashire Police we were told this area is a vehicle crime hotspot. The next-door neighbour has had 2 vehicles stolen in the last few months. Many neighbours have CCTV. No wonder! We booked with Sykes Cottages, and when we informed them, they were of no support, their attitude was completely indifferent. When we called the owner and told her, she couldn?t have cared less. She said they had considered putting in CCTV but Sykes said it may discourage bookings. Due to being targets of crime we left early and minus a work vehicle. Two of my team had to catch a train, to our office 5 hours away, Sykes offered no support but spoke to the owner who said if the remaining team member left straight away she would give us £50 back, for the two nights lost. This is after her being told this has cost my business in the region of £8,000 On the bright side for the owner if we left early, she wouldn?t have to take a day off work to prepare for the next occupants !!!!Yes, that's what she said. Both the owner and Sykes are only interest in making money, their attitudes were appalling. Sykes staff very rude and indifferent. The details saying ample parking for 2 cars. There is not. Do not risk staying here.
Catherine771
2020-02-13