Cornwall Self Catering cottage, Westerly Cottage, Penzance, sleeps 2

Lovely location, but dirty and poorly maintained house
Great location for visiting this part of Cornwall with its amazing coastline and visitor attractions. The house was originally furnished to a good standard, but it has not been cleaned or maintained to an acceptable standard. Sykes Cottages have not been checking that the cleaning/maintenance company they employ, are actually doing their job and it is not until they receive visitor complaints, that they do something. However by then the visitor is very disappointed. We stayed at Westerley Cottage the first week in September 2022 and we had to clean everywhere, before we could settle. Kitchen - The glasses looked and felt like they had been washed in greasy water, there was dried food on plates and forks, tea rings on cups, food crumbs in the cutlery drawer, dirty pans which were going mouldy. Bathroom - black mould and calcification on the shower head, thick black mould on the bottom of the shower unit, soap scum around the edge of the washbasin, the loo roll holder had fallen off, the bathroom door did not stay closed. Lounge - curtain rail kept falling off its bracket, rain came in under the front door and soaked the mat. This is a pity as the cottage could be lovely, as it's in a great central location, near the coast and has lovely friendly neighbours. If you were the guests after us, you would find a clean cottage, as we had cleaned it. we will not be visiting that cottage again and we will be reluctant to use Sykes Cottages ever again
HappyHolidays1116
2022-09-16