Weardale Self Catering cottage, Prospect Cottage, Lanchester, sleeps 6
Sleeps a maximum of:
Pricing From: £277.00 - 597.00
This impressive, three bedroom property is able to sleep up to six people and is set in the picturesque countryside of County Durham.
An attractive, stone-built, terraced property, this charming cottage adjoins the owner's home in the village of Lanchester in the heart of County Durham. The cottage offers warm and comfortable accommodation with an attractive garden to the front and an enclosed yard to the rear. Inside, the property has been well decorated and furnished to an exceptionally high standard, combining modern convenience and traditional charm, and offers three bedrooms able to sleep up to six people. Other accommodation includes a fitted kitchen, a spacious dining room and a lounge with wood-burning stove. This pretty cottage is ideally situated to explore everything that this diverse and beautiful region has to offer.
RECENT CUSTOMER REVIEWS
A fabulous cottage in a great location. The cottage is well furnished with super style to reflect the area. The overall space in this cottage is remarkable and families can all find their own space within it. The cottage is great value for money.
A cosy yet spacious property in a good situation with helpful owners.
I have stayed in several cottages over the past four years and Prospect Cottage ranks as one of the best. The layout allows for excellent flexibility with its two bathrooms and separate bedroom in the old hay loft. It provides a perfect location to explore County Durham.
We were impressed with Prospect Cottage. It was clean, well equipped and very welcoming. It was a bonus having such nice owners living next door (loved their little Jack Russell!). Lots of shops in the village including a 'Spar' and there are excellent restaurants just a two minute walk away. The cottage is well situated; Durham is just a few miles away, Cathedral and Castle are a 'must.' We used the Park and Ride to Durham Railway Station and got on a train into York. 'Beamish' is well worth a visit for folk of any age, the entrance ticket gives you a whole year unlimited access, great value.
Arrived from Australian summer (40 degrees plus) at 5pm on a freezing wintery evening.
We were delighted when we saw the cottage as it looks delightful and so inviting. Decor is lovely.
However when we entered the cottage it was freezing inside and there was no hot water at all. We had travelled a long way and wanted to shower. We tried to contact owners by phone immediately but our calls went to answering service. Luck they live next door because we were waiting for them when they got home later that evening. They then discovered that the hot water system and heating system were broken.
There are two lovely gas pot belly stove heaters in the lounge and dining room which they then showed us how to start - but alas they were both empty and of course it was the weekend.
We were given 2 tiny blow heaters until the problem could be fixed, not offered any more blankets etc, no facility to have a shower after our long trip and off they went with a promise that they would have it fixed as soon as possible (It was the weekend).
The owners said that previous tenants should have told them the gas was empty (I think owners should have checked this themselves as part of their assurance to incoming tenants that things are in order).
We were without any hot water for 3 days and then another day before central heating was supposed to be fixed. It took 48 hours and me chasing the owners up to get the gas cylinders filled. In the meantime we were freezing constantly and all ended up getting sick with the flu from the cold stress. We were all huddles in two rooms and reluctant to go to bed at night as it was so cold in all other rooms. I asked for extra blankets and was given one very thin quilt.
We came home late after a day in edinburgh expecting that the heating had been fixed (day 5 of our stay) but alas even though the problem was supposed to have been fixed there was no heating. It had been changed to a central automatic control device and would come on for about 2 hours a day. We finally discovered it had been set on powersaver at 5 degrees and no one had checked it when it was installed. It then took me another 3 days to be able to contact the owners as they did not answer the phone messages I left. I ended up leaving a note under their door and they came across, 8 days after we arrived we still had not had adequate heating provided and water was only luke warm at best in this time. I had finally got the user manual out for central control which we had been informed no to touch and in desperation I reverted it back to manual so we had some control over it. This worked and
we had 4 days of lovely heating only for our whole 13 days at the accommodation.
To top it off when we had been promised on website washer dryer and when I did washing day one (in cold water of course) the dryer did not work. I spent an hour looking at manual trying to trouble shoot, only to be told by the owner the next day when i told them about it that the dryer had been broken for 8 months. It is very difficult to dry things in a freezing cold cottage with no heating, so this was a challenge.
The washing maching then broke after the second use on day 5 of our stay so we then did not have any washing facilities to use. The owner did offer to do one load of washing for us which was very much appreciated but hardly compensation for not replacing the broken equipment 8 months previously.
Another great concern to me was that one of my daughters was sleeping in an upstairs bedroom that had a very severe mould problems. There was black mould all over the walls and this was probably made worse by the lack of heating for all those days.
I appreciate that things go wrong and do break and initially we were very understanding, however as time wore on we saw a general lack of followup and communication with us about progress and discover that the washing machine had broken on other occasions and should have been replaced well before we came along. There was never any effort to contact us, we had to do all the chasing up to tell them that things had not been fixed, or that there was still no heating, or still no real hot water.
This cottage is lovely form the outside, the village is delightful and I would imagine if all is working well and it is not minus degrees outside it would have been a lovely stay. But our experience was very unpleasant for most of our stay as we had never experienced cold like it. There were no extra blankets available for use and they even took the two blow heater away without asking us and the heating had not been sorted adequately. We had no ability to dry our clothes even when we washed them by hand without heating or a dryer.
This place DID NOT deliver what was advertised on the website and the owners do not seem to really hold themselves accountable for any of the issues we encountered. They did try and have things fixed but never followed up to check that this had occurred.
Services / Facilities:
Full gas central heating with additional heating from gas fires in sitting and dining rooms. Electric oven, gas hob, microwave, fridge, freezer, washer/dryer, colour TV, DVD, CD player. All fuel and power inc in rent. Bed linen and towels inc. in rent. Off road parking. Enclosed rear yard with furniture, front garden area. Cot and high chair if requested at booking. Sorry, no smoking and no pets. Shops, pubs and restaurant 5 mins walk. Note: This owner charges a refundable £
100 Good Housekeeping bond.
Double Beds: 3
is approximate and
should only be used to get a rough idea of the cottage location.
Get an Ordnance Survey map covering the Lanchester area.
Nearest Alternative Cottages
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be subject to change by the cottage proprietor. Up-to-the-minute
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