Yorkshire Self Catering cottage, St Hilda's Lodge, Hinderwell, sleeps 4

Agree with last post... Never Again
What a disappointment! Where do I start...! The lodge was not cleaned to an adequate minimum standard. Thick dust everywhere that clearly has been there for some time. We have photos to prove. Dust mites galore! Clearly no cleaning of kitchen cupboards and areas in kitchen. Some kind of nocturnal animal/rodent living in the cavity wall and floorboards kept me awake at night. The owner is saying it is a bird!!!! Never heard of a nocturnal bird living in the floorboards! Perhaps if I wasn't kept awake from the stench in the ensuite bathroom I might have slept through, that way not reporting hearing scratching in the walls and floorboards. Stench from bathrooms varied from strong overpowering sewer smell followed my strong smell of damp! We were also caught up in the dispute with the owner and her ex-partner who owns the land her lodge is on. Wooden barriers were put up to prevent us parking whilst we were present in the lodge. The hostility could be clearly felt, this is not a healthy environment for anyone, let alone my young children. The owner confirmed we would get some money back as she agreed our stay had been poor (although didn't agree with all of our complaints) and asked us to provide a statement to her solicitor about her ex husband. The owner was only concerned about seeking revenge on her ex partner not about dealing with our complaints. When asked her to confirm how much will we get back she has now confirmed she will not be giving us anything. Please do not be fooled by this women. We left this property early as it was horrendous! All of our clothes have had to washed, even though we didn't wear them all, as they stink from the damp from the lodge. The owner is not interested in honest feedback, do not be fooled by her!
amandacT6981HJ
2021-08-25

Never Again
The Cabin. - Lovely,good size, well equipped. Needs a bit of TLC but nothing major. Very comfortable. We booked directly with the owner.. The owner. - Linda is so warm and welcoming- truly wants guests to enjoy their stay and does her best to make that possible. Us. - Couple in our late 70s with some health issues and mobility problems in need of a pleasant stay and change of scenery after the year we?ve all had. The farm owner- owns the surrounding land and properties. Never want to cross his path again. We were totally unaware until we were almost ready to set off from home of the hostilities going on between the cabin owner and the farm owner. Unfortunately the nastiness of it all spilled over on to us. He did whatever he could via his minions to ruin our holiday and he succeeded. Eg parking was made as awkward as possible. A gate that everyone else in the site used was locked to us so making a 5 minute walk to the village shop a half mile round trip over a farm track and up hill and down dale. Hinderwell village- full of lovely people who couldn?t have been nicer. So thanks to the owner of Hinderwell farm our holiday was a miserable experience not to be repeated. We left early and wouldn?t have stayed as long as we did if our granddaughter hadn?t arranged to join us for a few days during the second week. Anyone considering this property please be aware of the situation. Don?t be caught out as we were.
denisandireneb
2021-05-29

Everything I expected & more
I was apprehensive coming to this lodge as I had read some negative reviews about it being dated & cold. I can?t believe that anyone has a bad word to say about this place, it was absolutely stunning - it felt like home. It was tremendously clean & cosy and Linda has thought about everything to make your stay as comfortable as possible. All you need to take is food and drink because the kitchen is so well stocked with utensils. There's plenty of fluffy white towels to use - and Linda was kind enough to leave us some beach towels in the sauna. The hot tub was the icing on the cake for us, we even sat in it in the rain. The hot tub & sauna are at the back of the lodge secluded by trees makes it very private. At the front of the lodge the decking area is perfect for a morning coffee with some lovely views of the area. There is a washing machine & dryer which came in handy. The beds were very comfortable, and it was nice to be able to watch Netflix in bed. We honestly did not want to leave, and we will definitely be returning soon. Thank you Linda if you are reading this! We had a gorgeous time.
SunQueen16
2020-10-04

Very poor!
Very poor for the money. Room is dated, had damp on the ceiling, cracked tiles on the floor, shortage of parking and card machine didn?t work. Wouldn?t advise staying!
JordLeech
2020-08-16

Perfect Stay
I have just spent a week with my daughter and dog here. Linda the host was so lovely and accommodating. I couldnt have asked for more and nothing was to much. The accommodation had everything you need and more and there are lovely little extras that I didnt expect. I am definitely booking again as the local residents are also very friendly and give you such a warm welcome. The area is perfect its a 15 min drive to Whitby but there's a lovely bay a couple of mins away and amazing walks. :-)
soniasB2400FR
2020-07-21