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Self Catering Cottages FAQ
Britain Express is a family-owned, web-only company.
We try to offer a good variety of self catering accommodation throughout
the UK through our partnership with Stilwell, who also operate the Cottages
Direct and Cottages Online brands. Property details are presented on
the Britain Express website, but Stilwell handles every aspect of the
secure booking process.
How do I make a reservation?
Once you've selected the cottage you wish to book, click on the "Click
to Book" symbol to find out if the cottage has rooms available
for the dates of your stay. You will then need to provide your contact
information and credit card details. Some cottages require full payment
at the time of booking, while others require only a small deposit
to hold the cottage in your name. A small charge for cancellation
insurance is included in the booking fee, but if you already have
a cancellation insurance policy contact KT Leisure at
or Telephone 0845
268 0947 for refund details.
Do you have a phone number or email address for
Bookings are handled online, using the latest in secure server technology
for your protection, but if you encounter any difficulties using the
online booking system, please contact KT Leisure at 0845
Do prices include VAT (tax) ?
Yes, all applicable taxes are included in the listed price for rooms.
Please address all other booking enquiries for cottages to our partners
at Stilwell UK, who operate the booking service we utilise. They can
be contacted at 0845