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UK Hotels

Accommodation FAQ

Hotels
Self catering
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Contact Us > Accommodation > Self Catering


Self Catering Cottages FAQ


Britain Express is a family-owned, web-only company. We try to offer a good variety of self catering accommodation throughout the UK through our partnership with Stilwell, who also operate the Cottages Direct and Cottages Online brands. Property details are presented on the Britain Express website, but Stilwell handles every aspect of the secure booking process.

How do I make a reservation?
Once you've selected the cottage you wish to book, click on the "Click to Book" symbol to find out if the cottage has rooms available for the dates of your stay. You will then need to provide your contact information and credit card details. Some cottages require full payment at the time of booking, while others require only a small deposit to hold the cottage in your name. A small charge for cancellation insurance is included in the booking fee, but if you already have a cancellation insurance policy contact KT Leisure at
http://www.cottagesdirect.com/. or Telephone 0845 268 0947 for refund details.


Do you have a phone number or email address for booking?
Bookings are handled online, using the latest in secure server technology for your protection, but if you encounter any difficulties using the online booking system, please contact KT Leisure at 0845 268 0947


Do prices include VAT (tax) ?
Yes, all applicable taxes are included in the listed price for rooms.


Please address all other booking enquiries for cottages to our partners at Stilwell UK, who operate the booking service we utilise. They can be contacted at 0845 268 0947



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