Anglesey Self Catering cottage, Monarfon, Benllech, sleeps 5

Wonderful holiday in a cosy cottage
A fantastic holiday in a really lovely house. Superb location, just a short walk to a lovely sandy beach, large enclosed garden, and nice decked area to watch the sun go down with a glass of wine. The house it really warm and cosy, any contrary to the previous review found, we found the cleanliness to our expectations and no bad smell.
T531IOdavidh
2020-07-17

We have never felt the need to leave a property within two hours, until now!
Monarfon Cottage Anglesey My wife and I were due to stay at Monarfon Cottage between March 7th and March 14th 2020 with our five year old Tibetan Terrier Flo. As we approached the cottage we noticed that the house next door is in a dilapidated state and does not create a good impression. There is not a lot the owners of Monarfon can do about that but it definitely is an off putter. As we entered the cottage we noticed a strong smell of ?drains?which was coming from the down stairs toilet and bathroom area. On investigation, this area is badly in need of refurbishment. The lounge area is fine and the kitchen a decent size. The utility room is in a poor state with damp evident in places and looks more like an outhouse than a utility room. The door from the utility goes to the side of the house where the fence between the dilapidated house and the Monarfon property is broken down and subsequent felling of shrubs has created an area that would allow the next door's dog to enter the Monarfon property. Although there is a gate to the rear of the property we felt that the dog next door could easily scale that. By now we were feeling less than enthusiastic about our weeks stay. The upstairs, however is quite nice and more like what we expected but the smell of the drains was still there even though we had opened the downstairs bathroom window. Our decision to leave was made when I opened the doors to the Welsh dresser in the kitchen. The only item that was in there was a box of RAT POISON! Why this was in there I don't know but the thought of there being vermin in and around the property and the fact that there may still be rat poison in or out of the house made our decision to leave a no brainier. We were not prepared to put our dog in any danger. We spent the next 90 minutes searching for other properties. Subsequent contact with the owner confirmed (in writing) that they have had problems with the drains and did in fact have a vermin problem in summer 2019. He said that both had been resolved but from the smell it was clear that the drain issue hadn?t and who knows about the vermin issue? The owner said that the neighbours in the dilapidated house feed the wild life (and presumably still do) and that was probably the cause of the vermin issue. From the look of that house it may we'll be the vermin issue. Although the owner said he was sorry he made no offer of compensation. After sending a subsequent E mail he offered me 25% money back on the week which was nowhere near enough as we had had to source another property at a higher price than we had already paid for Monarfon. We had booked the cottage through Sykes Cottages so I spoke to them about the situation and I was advised that we should have contacted them immediately and they would have tried to resolve the issue with the owner. At the time of making our decision to leave, it was 15:30 on Saturday afternoon and we did not see how the drain issue could be resolved quickly. We did not feel that the issues we encountered could be resolved to our satisfaction and we were not prepared to let it spoil our holiday. Further discussions with Sykes did not bring any joy as they simply repeated that we should have spoken to them and that any compensation would be at the owners discretion under these circumstances. We have stayed at a lot of properties over the years and many of them booked with Sykes. I can say that we have never felt that we had to leave a property previously but we would not have stayed at Monarfon any longer than we did. Anyone wanting any further information can contact me on Gsb522010@aol.com I wish we had taken more notice of a couple of the other reviews on the Sykes website as it could have saved us a lot of money and wasted time
Chrislea1
2020-03-12

Monarfon is a lovely, airy and comfortable cottage in a lovely location. The garden was a bonus and two fabulous bathrooms! We had a fantastic holiday and will be booking again as it appears the owners have tried to get everything just right and succeeded.
Mrs Hilton
2016-07-31

Lovely comfortable holiday home. The owners very helpful and made sure that we were happy.
Mrs Mcgee
2016-03-27

Monarfon was lovely and warm, in a quiet cul de sac. There are luxurious bathrooms and the property is very spacious. Chose Manorfon because... Very close to a fabulous beach. Pub nearby. Enclosed garden. All turned out to be so!
Mr Wright
2016-02-02