Anglesey Self Catering cottage, Rhiangwyn Cottage, Cemaes Bay, sleeps 6

Absolute disgraceful
My partner and I have just arrived at this cottage today Saturday 13th July party of 6 Including 3 children, was told there would be a stairgate at bottom of stairs & guess what, no bloody stairgate, told by someone called Holly, one shared between 2 properties??? What, for gods sake this was requested months ago, also requested a high chair, and yes you guessed it high chairs absolutely useless, bathroom window lock came off in my partners hand when she opened the window, kitchen window will not open only one working, TV in living room is now on a TV unit instead of on a wall Bracket as was in the fotos on website, reason this isn't acceptable is because the little girl of 24mths can push it off the Unit, wine Cooler is a joke as well, an ice cube would be colder, waiting to speak to the letting agents, sykes. Com as soon as humanly possible to tell them everything that's wrong with this property and to get there fingers out and get it sorted & will also be looking for Compensation This property is being advertised under false pretenses and SYKES should be bloody ashamed of themselves as well Unfortunately we've got no choice but to stay for the duration of our holiday as we've got nowhere else to go and stay, we have stayed in numerous property's over the last 6 years in and around anglesey, but this is the Absolute Worst Ever This needs a total face-lift not only inside but outside as well, New windows for sure through out the property !!!!!!!! We are totally frustrated and upset about this.!!!
hirsta2020
2022-08-12

Very poor, needs updating
The property was disappointing with a number of issues: The photos of the property need updating. The hot tub area needs attention as the covering building appears to be rotting with boarding falling off and the barbecue was a bright rust colour and would need a good clean before use. Of the house itself the bathroom needs updating with the floor having a rather spongy feel to walk on and the shower cubicle having mould where the tiles met the shower tray. The front bedroom did not have a complete smoke alarm fitted. The heater in the twin room did not work at all. Other smaller issues were no light on the cooker hood, a wheel missing from the lower tray in the dishwasher (when loaded it makes the basket unstable when removing), no shelf in fridge door, only lower one for bottles. We had to hoover the settee (possible dog hair) and under the seats needed cleaning (packet of childs sweets found). All in all a very disappointing experience.
lindalF8580CH
2021-11-01

Absolutely diabolical
Arrived on 17th july, no hot water ( was solved next day), dead flys all in bathroom, crisp packet left on fire place, skirting board hanging off with a nail stuck out (with a 10 month old baby complete hazard) radiator hanging off the wall, headboard on downstairs bed broken, not enough cutlery, beds upstairs creaky and ancient, no lights working outside where hot tub is. Cooker has no shelves for the oven, dirty and filthy oven husband spent an entire afternoon cleaning it, dirty dishes in draws the list goes on and on. Absolutely gutted completely wrecked our time
651linzm
2020-07-23