Cotswolds Self Catering cottage, Ingleside, Westbury-on-Severn, sleeps 14

Poor customer service and lies about damages
The cottage itself was lovely but the customer service from the owner following the visit and during was disgusting. The owner himself came over to the cottage in the early hours and used threatening behaviour towards 3 guests. There was no curfew and the booking did not state the owner was staying next door. After our visit the owner tried to claim we owe for damages and not tidying up, when the photos he used shows that our cars were still on the drive and took the photos BEFORE we had tidied!!!! Disgusting. As well as this, the owner gave one of the guests a really nice phone call saying we could stay again, before piling a bill on us for damages not caused by ourselves. AVOID AT ALL COSTS!!!
bencG2530QN
2021-06-15

Lovely venue rude host.
Lovely little cottage just outside Gloucester down a quiet country Lane, great for families with children as a large shared garden out the back and games shed. We were having a lovely 3 night stay up until the second to last evening when the host brazenly stormed from his next door apartment to aggressively tell us to go inside at 9.45pm and not to come out until the morning. We found this incredibly rude and decided to leave the next morning. Much to our surprise after tidying all our belongings and rubbish in the available bins provided be received notice that an extra charge incurred for ?damages and housekeeping? that we were expected to front after our stay. Would avoid, not a hospitable establishment.
P2498QEliamw
2021-06-15

Adequately Suited but room for improvement
The house is lovely and big with lots of things to do around (need a car for everything), Westbury on Severn is a disappointing village with nothing but a pub. The house is great but I have some constructive criticism - No light in the hot tub pool area - Not a full set of pool balls to play - No grill pan in the house - Oven is on its way out - 40 mins to cook chips and grill is not working - used hand wash was provided in a global pandemic (good thing we bought our own) - No menus for takeaways or nearby restaurants - The leaflets are a bit old for some attractions - A little tv in the smaller lounge would be good We have enjoyed our trip so far and hope this review is taken in the nature it is intended
Bex1606
2020-08-15

Fabulous holiday home for any size of family or extended family
Everything that might be needed is there at Ingleside, and in variable weather conditions the 3 generation family visit found plenty to do. The beds were very comfortable, and the multiple bathrooms and toilets made upstairs easy to cope with. The various lounges gave people the opportunity to have space to themselves or in various size groupings so that you didn't feel on top of each other. The grandchildren enjoyed the outdoor games area, and also running around the large paddock playing boules, kicking a ball and playing with a frisbee. Plenty of birds to watch too - including a family of green woodpeckers. Although hit with a power outage on the first evening (which was across the whole area) and thunderstorms rumbling around at times, we really enjoyed the break. The WiFi had been seriously affected by the storms but the friendly and helpful owner was always on hand and offered alternative solutions. Like a lot of rural locations the phone signal on all mobile networks is variable, but this could be blessing if you want everyone off their phones/social media! Great location, with loads of interesting things to do and places to visit within a 30-40 minute drive. Excellent Co-op store in a local town, Cinderford, and Gloucester is within striking distance and has multiple supermarkets and retail outlets.
542ChrisT
2019-08-17

Ideal spacious house, gardens and grounds for family or friends to meet for special occassions
Ingleside is a very spacious, clean, well maintained and well-equipped house in a beautiful part of England which provides ample comfortable accommodation for large parties . The outdoor areas are outstanding. The gardens are immaculate, beautifully planted and a joy to sit in. There is a covered outdoor seating area which catches the morning sun and looks out onto the paddock- a large, safe, closely -mown area which our children loved having the freedom to play games in. There is also a very sheltered south-facing seating area which leads to a side garden with spacious BBQ. Finally, there is a large carport, housing the table tennis table and pool table. We found the space inside and out, provided the perfect venue for a mixed party of adults and children.
Judy P
2018-05-30