Self Catering in Somerset - Shepton Mallet

What A Let Down
We booked a New Year's break and what a disappointment The property was advertised including facility for 5, wood burning fire, games room and 5* accommodation. The reviews on Sykes Cottages were 5*. So we booked as a bit of luxury and more than maybe we would have normally paid what the hell. The reality was less but first lets focus on the positives - property was clean and spacious, locality was ideal Now on to the negatives : 1. No working fireplace just ascetics 2. Beds were knackered and very uncomfortable - old spring system with springs sticking through the mattresses 3. Games room not within the property but could be accessed outside 4. Games room stank of damp and as such unusable 5. It has been our experience that sufficient toilet rolls are supplied but not with this property - when asked where would we find spare on New Year's Eve - admittedly after 5pm so no availability - owner explained she doesn?t supply more but will have to on this occasion - not very pleasant and we felt ripped off as we had paid a premium for a property that did not reflect that advertised 6. Property was very cleverly photographed so seemed more than it was - the dining table was tiny in a recess by the window - was too small for 4 let alone 6. If we wanted it to be used, it would have had to dragged into the middle of the room. Our view : we will be back to Shepton Mallet but never to this property - what a let down and over-priced for something where the content is an exaggeration
Welshmoneywiz
2020-01-04