Lleyn Peninsula Self Catering cottage, Bryn Y Mor, Borth Y Gest, Borth-y-Gest, sleeps 7

Owner ruined our holiday for us.
Light and airy property with great outlooks from every room. Fantastic walks from doorstep, several handy and good eating places nearby. Friendly local people and a grand garden to relax in. So why 2 stars? Some of the advertised amenities were not present or usable. The refrigerator door does not shut so is set to maximum resulting in constant working except when it overheats and ice on rear interior, even the lettuce froze. Some showers not usable, of the 5 televisions only the small wall mounted Kitchen and bedroom ones had dvd players, the bedroom one was uncontrollable and the kitchen one did would not recognise any form of disc. one tv was cathode ray tube with no possible connections. Both the other televisions were so old even the HDMI connectors no longer exist. The lounge one was advertised as having a CD player. This would have been integral so obviously DVD player but had been ripped off by the owner leaving an open and live aperture. Note to owner and Sykes Cottages: not inspected and potentially lethal to little fingers. The upshot was we took along a batch of newly bought DVDs and CDs to entertain ourselves in the evenings and were unable to watch any. The owner suggested we complain to Sykes, duly done but result was "owner not willing to supply a dvd player and will not offer refund". Complained to Sykes pointing out they took our money and they should refund. Looking at reviews of the company I should have saved my time, they have no conscience or ethics, no customer services and, I hope, no future.
Phillip M
2020-10-14