Self Catering in Tayside - Kirriemuir

Beware!!!, strong smell of hash in pool area. Very poor service.
Positives first I guess, upon arrival the owners seemed pleasant and the cottage was nice, in a quiet location. Unfortunately things only went downhill from here. Every morning at 6am and sometimes again at 6:30am there was a loud banging & thudding noise coming from pipes in the property. We were not made aware of this issue prior to our stay even though the owners were aware of it beforehand. We rented the cottage for a relaxing stay, not to be woken up by loud noises every morning. Had I been made aware of this beforehand I may not have gone ahead with the booking. The next issue is the pool area is heavily overlooked by the family living there, if you think its going to be a private pool, it is not, the family all sit in a room with a window overlooking the pool and regularly walk between rooms connected to the pool. It also smells strongly of dogs in the pool area, with occasional dog hairs found in the pool. The biggest issue during our stay was one day when going to use the pool, there was a very strong smell of hash coming from the pool area. This was very unpleasant, particularly when they knew there was tenants staying at the cottage next to their residence, who had 2 young children and planned to use the pool. It was very unprofessional and completely unacceptable. I contacted Sykes, with whom I made the booking through to seek a refund for this unpleasant stay. They stated that they are only a go between and are not responsible for refunds and suggested I contact the owners directly. However the owners refused to answer my calls and reply to my messages. So Sykes said they would contact them on behalf. They responded and I have attached a picture of the reply with my name, email and reference number blanked out, in which the owners admit to all these failings including the use of drugs. However they refused to offer any form of compensation. Then I was told Sykes would follow up with the owners as I was happy, then I never heard from them again. I had to make numerous follow up calls and not once did anyone update me or follow up or take any kind of ownership with the issue/case. Months later the owners replied again and denied all allegations that were made, even though they previously confirmed it was all true and Sykes now seem incapable of looking back over previous emails from months ago to confirm otherwise. Its all incredibly unfair and inconsiderate. I would strongly advise anyone to give serious consideration to using these cottages in future.
JoanneRa32
2020-10-27

Nice cottage in lovely area - poor beds though
We got a lovely welcome here at Kamba Cottage when we stayed for NY - the lady was very pleasant and helpful (as she was throughout our stay). Bottle of Prosecco, some Scottish shortbread, Christmas decorations and the heating being on full blast were all nice touches. The cottage is spacious and was more than enough for our family of four, plus our dog (garden is fenced in so all safe for her too). It had all the amenities - so why the three stars and not more - well, for me it was a bit tired and had been decorated too cheaply for what we paid (albeit an inflated number as it was NY). The beds were very cheap and uncomfortable- my wife ended up sleeping upstairs on a single bed as she could not use the double. So lack of good sleep was my major reason for the lower score. The wardrobes, settees etc seemed very cheap and really detracted from what is a lovely cottage. The swimming pool was nice (could be a bit warmer, but ?ok once you are in?!), jacuzzi for 2 was nice (hot too) as was the sauna. I wouldn?t visit the area again (as seen what it had to offer), but for those that are - we enjoyed Lunan Bay, Reekie Linn, fish and chips on Arbroath harbour, wandering around St Andrews and (on the way home) Stirling. Food at Drovers was good.
RWandfamily
2019-01-03

Lovely pet/child friendly cottage in the country
The cottage was snug and warm on arrival with a bottle of wine cooling in the fridge. Under floor heating ensured our dogs dried quickly although to be fair, the weather was kind. The owner Lynette was extremely helpful and friendly and nothing was too much bother. The location is lovely and quiet within easy reach of a local town to get supplies. The swimming pool was an absolute bonus for my three children and again, we couldn't ask for more help from Lynette who let us just get on with it. I would definitely recommend it to friends and family without hesitation.
Curiosity729708
2017-11-07

Great birthday weekend away!
We had a great weekend stay at the Kamba Cottage. The hosts were lovely and left us a bottle of fizz to enjoy for a friends 21st birthday. We used the pool, hot tub, sauna and enjoyed walks at the beach near by. It was peaceful and cosy and we would definitely go back! Thanks again.
ellecrawford
2017-05-22

The owners were extremely welcoming and friendly; nothing was too much trouble for them. We will be returning to Kamba Cottage and would highly recommend it.
Mrs Kelly
2016-03-28