Self Catering in Strathclyde - Dailly

Save yourself the wasted time and money
Whats really sad about this is you know there's no point in complaining from my own experience of being barked at by the sargent major/staff and the reviews iv read your only going to get the same generic response sorry for your dissapointed we hope to see you again from the delightful lady that responds to these reviews who knows what these customers are getting is not what they payed for but there's a snowballs chance in hell of anybdy getting a refund at best this lodge is false advertising personally i think its theft! We were mislead into thinking we were going to a luxury lodge the pictures speak for themselfs we have stayed at several lodges over the years dunkeld,duchally,glen eagles several lodges and holiday homes in and around auchterarder because for health reasons we cant go abroad iv never complained never felt the need to but other potential holidaymakers need to know what there in for at lodge number 16 the pool water in the small pool is green! And mouldy the pool floor is peeling and sticks to your feet the water is freezing and the fumes from the amount of chlorine would burn your eyes my 8 year old and my partner came home with bright red eyes after the first visit i hesitantly let her go back to the pool the second day and she said hurself after the second visit it was disgusting and hurt her eyes its a bad day when your booked for the September weekend and ur 8 year old is asking to go home on the Saturday night we could have stayed till tue morning but left on the mon morning we stayed as long as we could for the sake of having some sort of holiday but we all wanted home for the sake of sleeping on a bed that dosent hurt your hip its that hard expecting a 75 year old to sleep on a bed thats the equivalent to sleeping on the floor was to much of an ask after 3 nights givin the age and health conditions already mentioned this could easily be our last family holiday im so regretful we dident look further into the reviews we would have booked elsewhere
X4354YJjenniferc
2021-09-27

Lovely family resort
Four adults and a 2 year old visited for five days, having a great time in the pool, sauna, cottage and restaurant. Lots of walks in the area and great scenery by car. The place was clean and friendly and we will consider it again in the future.
Departure41915557650
2018-11-10