Self Catering in Dorset - Brewers Quay Harbour

Fantastic
This was one of the best places I have stayed. It is massive inside. There was only four of us so we had a lot of personal space. The malt store is just a beautiful building. The bedrooms are lush. And we had a massive games room which we used every day . I would def go again. It does have some wear and tare but that could easily be sorted . Over all 100%
gillynelly
2021-05-30

terrible start
we paid ?2300 for a week long stay, checking in at 3pm. we later recieved an e mail telling us we would now have to check in at 5pm so the property could be deep cleaned to meet with covid regulations. we arrived at 5pm after travelling for 4 hours, to find the property had not been cleaned. every single item of crockery was coated in grit and grime, clearly from the dishwasher, however you could not miss it, but the cleaners had chosen to ignore it and put the filthy crockery back in the cupboard. every single room had black hairs on the floor, there was black hairs on the coffee table. we were also greeted with a huge bogie smeared on the wall. the light switches and handles were all grubby, so clearly this property had not been cleaned to meet government regulations. we called the the dreams office, also known as sykes I believe, and they did promptly send another cleaner out. we then had to vacate the property while a second clean was taking place, finally returning to the property at 8pm. this was not a great start, unfortunately it was lashing with rain, so every local pub/restraunt was full, so we had to pay for parking and sit in our car with 4 children to 8pm. the beds were clean and very comfortable, and the property was great. considering we had initially booked and paid for a 3pm check in, but it was 8pm that we finally got into the property, I asked to be refunded for our first day total ?329. I felt that was fair, not only for the 5 hours lost 3pm-8pm but the hassle and stress that went with it. however Kirsty from dreams felt that our bad start to our holiday caused by their company was only worth £100. it also took them nearly 3 weeks to come up with that amount and around 15 phone calls from me chasing them. Great house, shame about the company looking after it!
Littlemissmariner
2020-08-15

Extremely well appointed. Amazing property
Our family of 4 adults and 2 children had a perfect holiday in Barley Mews. The location is good for local bars and harbour. However if you are looking for a beach holiday there is a bit of a walk involved through the town. The beach and the sea are very safe and perfect for families with lots of amenities nearby. The accommodation at Barley Mews is done to a very high standard with every need catered for with the bonus of the games room enjoyed by all.
forrest24
2019-08-19