Sutherland Self Catering cottage, Hilltop, Lochinver, sleeps 4

What a shame
Clactoll is a stunning location with fantastic beaches and rugged countryside, however, we felt rather let down with this accommodation. We expected some lovely sea views but we were behind a grassy hill so couldn't see it. The cottage had loads of potential but we didn't receive any greeting from anyone. Upon arrival (at 3.40pm) following an eight hour journey, we were told the cottage was only half cleaned so had to come back in an hour, which we did. As we pulled up three lads and a computer came out. I asked one of them about wifi and phone signal to which he replied, there isn't any. They walked away and we were left to enter the house ourselves. It was a nice house, however, there was only a double bed, there was a used bar of soap in the shower, there were no drawers to put clothes in although it looked like some were ready to be built in the wardrobes, the heating wasn't working although the water was hot? We had no emergency information or instructions for anything, a contact telephone number but no signal and the most disconcerting thing was someone entered the property in our absence without giving any prior knowledge or note being left to let us know. The entry was clearly about the heating as it was on full blast when we returned one day and three screws which we knew had been on top if the thermostat were now in the kitchen. This I thought unacceptable! There were reviews in a notebook but they were intermittent dates and all were very positive which I struggled to believe. I would recommend Clachtoll and the area surrounding but I wouldn't recommend this accommodation. We have stopped in better cottages with better views, facilities and service for less money.
Angela S
2017-08-20

The location was amazing and it was a nice private cottage situated in beautiful, unspoiled land where the sheep are free to roam. The sights were spectacular and the beaches stunning.
Mr Duncan
2016-08-04