Yorkshire Coast Self Catering cottage, The Ticket Office, Whitby, sleeps 2

Nice Property full of Charm
We had stayed at the Old Ticket Office before in September 2014. Before Covid we had decided to book again for this year, thankfully restrictions had eased and we were able to travel and have our week at this charming Property. Since our last visit the cottage has had a wee face lift the spiral star has been painted cream and the kitchen units hob, oven and fridge have all been replaced and updated, there is even a dishwasher. This cottage is small and the sleeping area is in the eave's as is the toilet and bathroom. We would not recommend this cottage to anyone with mobility issues as the spiral stairs would be a struggle. It is a very pleasant place for a couple to stay with the added bonus of steam Trains from the NYMR passing by each day. Locally there is a little village shop, and a nice wee butchers who seems to do a roaring trade and of course the Pub across the road. The place was clean and we were asked to bring our own Pillows because of Covid. There was Milk in the fridge Tea & Coffee and a pack of Ginger biscuits from Botham's of Whitby. The only minor issue we have is with Parking. Parking is shared with the Station house a much larger property. The people staying at the station house had 2 cars and on the 1st night there were 3. Now they had been told there was room for 3 cars by the owner. There is one parking space for the Old Ticket Office and 1 for the Station house. When we arrived just after 4pm we could not get parked, I had to block one of the other cars in. We did come to arrangement with the other people, that they were only going to use one car for the week and we could block the other one in There was absolutely no way I was leaving my car parked on the road, there are constant lorry's and farm vehicles passing. Later in the week another person who had just arrived in the village I suspect staying at another property owned by the same people had been told she could park there as well. The parking was already over full so she had to make other plans for her car. So just a wee message to the owner there is not 3 parking spaces there are only 2 spaces, 1 for the Ticket office and one for the Station House, please stop telling people there are 3 spaces for the Station House, parking issues have the potential to cause bad feeling and ruin Holidays, thankfully this didn't happen this time.
David W
2020-10-07

Needs work
The steam trains were great but the property needs a little work 1st good points for 2 people it is great right on the staion platform living area cosy but ok as a base to operate from close to Whitby and Scarborugh as well as Goathland (HEARTBEAT) we enjoyed our stay we would give it 8 out of 10 but could so easily be a 10 out of 10 welcome tray on arrival nice touch key east to obtain from the location told to us parking not an issue place for 1 car for steam train fans it is great although northen rail still run through it they are the only ones that stop at this staion The North Yorkshire Moors Railway (DO NOT STOP AT THIS STATION) Now the bad points or points that need attention the skylight in the roof is double glazed but not sound proofed so nosie from road travels in, The alcove at the front of the property which you have to walk through to get on to platform has a public phone in it and when sat in the property you can hear them as clear as if they were next to you this can be rectified by sound proofing the old front entrance door the TV there is no TV aerial just a dish for FREESAT but half the buttons on the remte controls do not work the FREESAT needs retuning as stations are missing or just upgrade it as well as putting a TV aerial up for the TV but by far the worst is the bed yes it is in a small area but basically a hole in the wall to get into bed then one of you is by the wall the other by the hole if you need the toilet in the night you have to climb over the other person there is no other way to do it but a good arcitecht could solve this problem they really are small changes which would take no longer then 1 week to put right then it would be a 10 out of 10 property would I recommend this property to a friend with the bed as it is no if the bed was altered then it would be a yes I know they sound picky but if it is raining all week you will need a TV and FREESAT that works properly we came home a day early Friday instead of Saturday but the property is clean and tidy the bridge pub across from the staion The Bridge (DOES NOT) do food yet.
woody1956
2018-06-26

Great accommodation, wonderful location
We stayed in the Ticket office for a week at the end of August and we had a wonderful time. The location of the property is brilliant and we never got tired of seeing the trains go past. It is a quick 3 minute train ride away from Whitby, or a 20 minute walk if you are feeling a little more active. The downstairs of the property is very comfortable, but the upstairs rooms are sitting in the eves and therefore have sloping ceilings that may not be suitable for particularly tall people. The spiral staircase may also cause issues to anyone who isn't confident with heights but is very secure. We would definitely book this property again as we were very comfortable and everything was immaculate.
viki j
2017-09-08

saved by location
As stated in other reviews, fantastic if you are a steam train fan, obviously why people book. Hated the spiral staircase, freezer compartment in fridge was not efficient. There is only 1 window that opens, this is in the form of a sky light in the bedroom area, which, unless you are 6ft plus [ which we are not] you have to take a chair upstairs and stand on it in order to open the window. The water in the shower was usually cold, at best, luke warm. There is a switch downstairs to turn on landing light, but no switch upstairs. The bed was difficult to get in and out of, like sleeping in a cupboard. Parking can be awkward, when we arrived, our space was being used by people from Station House next door, took a while to find drivers for cars to be moved. We would not return, left on Friday afternoon, so did not encounter 'silent' cleaners.
Nicky N
2016-10-03

Saved by it's location.
I'm a massive (6'5") rail fan and selected this cottage largely cos of this. The location is fantastic. The downstairs of the property is nice but retains little of the original detail. The spiral stair looks OK but is not great for a big man. Upstairs.........Well, no pics I notice. The bed....Very comfy when you can get in but rubbish covers. We swapped around so that we could get in/out easily. The bathroom....No room for me to get clean after the loo. Power points upstairs impossible. Obviously done on the cheap. Next door is massive and some room should have been given to the Ticket Office. Ms Jones the owner was cold on the phone (they have 5 properties) Cleaning staff turn up early of the Saturday leaving day and don't speak. Totall unsuitable for elderly/disabled folk.
graham W
2016-09-03