North York Moors Self Catering cottage, Peg's Cottage, Helmsley, sleeps 2

Not worth the one star
Booked to stay in Pegs Cottage through Sykes in October 2019, my partner and I were really excited due to some of the reviews we had seen but upon arriving we started to wonder whether these previous good reviews had been made up. The property was surrounded by rats, being from the countryside this isn't something new to us but having them so close to the property door was just horrific. Especially with the leptospirosis risk to ourselves and our dogs. The cottage inside smelt like stale urine and had alot of mould around every window and even the blinds. The cutlery drawer had hair and crumbs in so clearly hadn't been cleaned for a while. We chose to leave the same day after speaking to Sykes, the owner said she wasn't going to give us a full refund due to their being dog hair on the rug (because our dogs are supposed to levitate around the dog friendly cottage) and apparently there was evidence of us using the oven, which we didn't so again clearly shows it hadn't been cleaned from the previous guests. We luckily got our money back from our bank. Also dealing with the customer service team from Sykes was a challenge in itself, especially Andrea who twisted our words and lied on many occasions, one of them being that we would get a full refund from Sykes if the cottage owner decided not to give us one but then Andrea had a change of heart and decided she had never said this. All in all a very bad experience and the owner of the cottage is a very rude lady. Go to this cottage at your own risk and if you do take dogs to this dog friendly cottage then make sure they don't moult! Thanks for taking the time to read
Jasrosec
2020-02-09

Super little cottage not far from Helmsley
Stayed with our two dogs in this nice, clean and tidy, cosy little cottage for a long weekend. Would I go back again for another visit - yes!
AnonymousAgain
2019-12-02

Adorable Cottage
From the moment we arrived we felt welcomed, the dog had free run of the entire fully secure garden areas including the owners she loved exploring the orchard. The cottage was well equipped with everything you could need , the farm opposite sells eggs ours were that fresh they were still warm. The Cottage is well located for exploring the area with Castle Howard about 15 minutes away York and Whitby about 1hr,Helmsley the local town is 2 miles away and you can get everything you need. Tonia the owner is lovely and extremely helpful to the point that our dog suffered an emergency she directed us to her vets and even offered an old t-shirt so that she couldn?t get at her stitches We will Definitely be returning
kobotiki
2019-09-12

Ideal break with our dogs
We have just returned from a week's break at Pegs Cottage in Pockley, close to Helmsley. It was a perfect break for us and our two dogs who were secure in the grounds of the accommodation and able to explore the whole garden area. We had our own parking space which was close to the cottage and away from the road. Tonia made us all very welcome and we felt at ease when she told us our dogs were free to explore the whole garden area which was secure throughout. Our dogs loved exploring Tonia's garden as well as the small orchard where they could run around or have a leisurely sniff! The cottage is lovely, very cosy and clean with all amenities. The log burner warms the whole cottage in minutes for cosy evenings if the temperature outside is cold. The kitchen is equipped with everything you might need if you choose to prepare your own meals including different serving dishes and plates. We were provided with milk, tea, sugar and coffee as well as bedding and towels and cleaning products. The lounge flooring is wooden so easy to clean if it is wet outside and you have children or pets. The double bedroom is cosy with plenty of room to store all your clothes and the en-suite has a spacious shower with a heated towel rail. We bought fresh eggs from across the road which were probably laid the same morning we cooked them. Helmsley is a short drive from the cottage where there are a couple of small supermarkets for food shopping, pubs, deli's and many other shops and attractions. We sampled a meal from the Helmsley Spice Indian Restaurant during our stay and would highly recommend this as well as Hunters of Helmsley for fresh local produce including cheeses and pastries. We will certainly return for a visit in the future.
tanick
2017-09-14

Great little cottage with country charm.
Good location only a few minutes away from Helmsley with its quaint shops and vibrant Friday markets and from the abbey ruins at Rievaulx and Castle Howard with its extensive gardens and interesting history as well as access to walks on the Moors. The cottage is well quipped with all amenities including washing machine and the hostess is nearby if any help is required. We enjoyed our stay in this quiet little village with plenty of interest in the surrounding neighbourhood. The cottage was clean, comfortable and had a welcoming ambience.
David J
2017-09-08