Yorkshire Coast Self Catering cottage, Sailing By, Whitby, sleeps 3

Dangerous
DO NOT STAY HERE! We stayed one of three nights booked. The 2 staircases are seriously dangerous. One loose handrail and no handrail/banister to stop someone falling from the first floor down to the kitchen. My husband slept in the ground floor kitchen and put stuff in the way to stop our dog trying to get upstairs. We were told this place was pet friendly, it's not even human friendly. We were told that the owner was aware of the issues but had said it was not feasible to sort. A joke, it would take two or three hours following a trip to B&Q. We complained and received a £200 refund, which means we paid ?354 for one night sleeping on the kitchen floor. Please don't stay here, it's an accident waiting to happen, and several messages relating to the problem were left in the visitor's book dating back over a year.
A Holiday Lettings verified reviewer
2022-08-10

Stay away dirty not maintained!
Loved Whitby and all surrounding areas, would highly recommend the Abbey wharf restaurant in the market place but... The cottage oven dirty and greasy handle loose Paintwork chipped and not bothered with Stair rail loose at top of stairs Bathroom dirty Owners will not take responsibility for the lack of cleanliness and maintenance issues Please take your Money elsewhere Whitby lovely Cottage very let down by uncaring owners Stay away!!
ZYTB200
2021-07-20

What a gem
This place is a little gem . Beautiful and very old fisherman cottage . It's our last night as I write this and we have had a lovely few days here . The cottage is right in the heart of Whitby and very close to the Abbey and two minute walk to the centre and harbour. Great place all you need is provided . There are a few steps to get to the cottage but good exercise. The stairs take a little getting used to as two flights of tight spiral staircases to the top floor but bear in mind the age of the cottage and when it was built which gives it great character . Lovely and clean .
ruthdX9520JD
2020-07-13

Rodents and ensuing flood
Unfortunately this pretty cottage is not being maintained or cleaned as it should be. Rodents have eaten through the feed to the dishwasher so when we switched it on it caused a flood. The cupboard under the sink in the kitchen was strewn with droppings and bits of chewed pipe (photo supplied) I do not feel the owner took this seriously. This property should be deep cleaned, a pest control company brought in and the wiring checked before it is let again.
Judith K
2018-11-27