Unmaintained drains, mice and rather pricey !
As a large multi-family group we found the very large house somewhat dated and requiring a more usable kitchen space for large groups. Double beds really have been squeezed into some of the rooms. Great location but cleanliness and broken and poorly maintained features let it down. Sykes cottages resolved drain eventually but the mice are probably a longer term problem related to the size/age or property, and the apparent inability of cleaning team to get to grips with the property between rentals. Lost possessions of previous renters were found under beds, etc, in the dust... A rather scathing review was (understandably) provided to Sykes but over 2 weeks later that commentary does not appear to have made it to their website. Cannot fault the location for interest, visit to the pub on Piel Island is a must. However, our view is that for the money being asked, you may wish to find somewhere else to stay. We will not be returning to Roa Island House under the current terms.
Arriving at the house we found the fridge and freezer dirty, which we had to clean ourselves before putting our own food in there,we found broken glasses also out of date mouldy mushrooms packet of uncle bens rice and old opened drinks.
Clearly the cleaning team aren?t cleaning these properties properly.
The rooms weren?t as nice as the pictures they show also are very tiny and smell because of the condensation.
The beds are the worst! Not comfy and very old The beds were springy and despite request for a mattress topper they did not provide any.
There are no locks on any of the doors,doors in the house are very heavy not all doors had stoppers it's very dangerous for little children as there was a risk of them catching fingers in them. One of the children caught her fingers on the dining room door which as well as being heavy it also shuts very fast. Not happy had to be on alert at all times.
The living rooms and dining rooms are very backdated, dark, dingy and the house just smelt weird.
Only good thing about this house was the view from the garden.
We also saw mice in the conservatory,
Also we got charged £50 for a lamp which we ?apparently broke!?
And from reading reviews here I can see other people got charged for the same thing!
Be careful of staying at this place because you will be charged for things you didn?t do!
Will definitely not be returning here.
In a nutshell I would not recommend staying here for families with young kids.
Not as fun or relaxing as I thought it would be!
This was meant to be a lovely relaxing family holiday but unfortunately it was a little bit far from it.
About 15 minutes after our arrival to the house our Tesco order arrived, when we went to put all our food away in the fridge/freezer we saw that it was not clean & so we had to wipe down & clean the whole insides ourselves. We also noticed a couple of glasses had chips in them, the glasses are very thin & flimsy I might add so it's no wonder that getting a chip or a crack in one of them is very easy. Although there are plenty of plates, cups & cutlery they did not have enough pots & pans to cater for a large family (good thing we took a few of our own). You might ask so what but this property is advertised as self-catering & able to accommodate large families of up to 16 (which we were) so plenty of large saucepans to cook in should be provided.
The bedrooms were not as big as they looked in the pictures, the beds were awful, the room that had the king size bed in was the worst, the mattress was so thin & springy I found it hard to sleep the whole 7 nights I was there, I did phone up Sykes & asked for a mattress topper or something but nothing was provided, it left my husband & I with very bad backache afterwards. The room that had twin beds made into one queen size bed was very uncomfortable too, I assumed that when you put two beds together the mattress that is on top is a queen size one too or at least a topper of some sort but no, it just had a bedsheet over it so when you lie on it you can feel the crevice against your back which meant the couple who shared the bed with their toddler didn?t sleep well either.
I have to mention the en-suites in 3 of the bedrooms, they looked like they were built into the rooms & none of them had any sort of air vent or ventilation or a window to open, so if you had a shower there was a damp smell lingering afterwards presumably from the condensation.
There was an incident that happened to us on the day we arrived too, we noticed a couple of lads looking over the garden wall watching us (the wall is waist high), they were stood watching for a good 8-10 minutes so my sister & her husband went out to approach them, the lads saw them & ran to which they followed them & saw them run into a black car & speed off. This is a very scary & unnerving incident, we thought we would lock all the doors & try to just get on with our holiday but we noticed that the front door only had the one lock which was used to enter the house with, there were no extra dead bolts or anything to make it more secure, the back door also didn?t have any extra locks either. Even though we had no more incidents we still didn?t feel as safe as we could have felt.
The only good thing about this holiday was the view out to the sea, it's very picturesque.
Another thing I also do have to mention which I think is very suspicious is that 7 days after we came back from Roa Island House I got an email saying that I had apparently broken a lamp & left it on the kitchen table, & so £50 had been taken from my account. They sent me a picture of the said broken lamp but I was shocked as we had left the house as we had found it, even cleaned it too before we left. The suspicious thing is that there is another person who stayed here before us & was accused of doing the same thing, breaking a lamp & leaving it on the kitchen table & having £50 taken from their account. Strange this coincidence don't you think?
So based on all these experience's my family & I won?t be returning here.
Lovely place to stay
We were a family group of 10 enjoying a holiday exploring the Lakes, it is a great house and perfect for large groups.
Perfect family friendly cottage
We were a group of 15 aged 3-40 everyone had amazing time, we stayed at the Roa island house for Christmas. The location is amazing, the views are breathtaking. The cottage has everything you need for a relaxing holiday. There is a hot tub, steam room, Foosball table, mini library and a good collection of DVD's. The kitchen was very well equipped to cook for all of us. I highly highly recommend this rental to anyone who is looking for a wonderful holiday.