Self Catering in Gwynedd - Blaenau Ffestiniog

What a let down
?The property was poorly managed and maintained by the owner. We had issues collecting the key as the property hadn't been cleaned for the time we'd arranged (4pm). We weren't actually able to get in until after 6pm which was a nightmare after a day of travelling. Phoned Sykes who were brilliant about the situation and helped us to resolve. Later on that same day we had to call the owner out as the bathroom tap was broken meaning we were unable to bath or shower. Overall the property was ok, but various points let it down, wallpaper peeling away from walls, cleaning not thorough, broken back door etc. With a bit of maintenance could be really great, especially as it is in such a fantastic location!?
James G
2018-06-20

Some serious issues with cleanliness and facilities
Downstairs was reasonably tidy and comfortable with a good internet connection and the TV works fine although some instructions would have been helpful. There are some issues in the kitchen with a grubby tea towel and vacuum cleaner, mop, bucket, dustbin in a corner which could have been left in the storage shed outside. Upstairs bedrooms had a pervasive smell which I can only put down to dogs - not just the rooms but the bedding as well. The sheets were unironed. The 'wardrobe' in the main bedroom contained the CH boiler, a large floor fan, dirty ironing board and iron. There was no other clothes storage in the room. Both bedrooms had no proper curtains just blinds that let the light in. There was no mirror installed in the bathroom so I was left juggling with a mirror in one soapy hand and razor in the other. And no, we don't want to be provided with a pot of old soap from previous residents. From a safety perspective a carbon monoxide detector in the bedroom would be reassuring, I didn't see one. Also, the noise from the boiler meant it had to be shut down overnight. All in all a rather unpleasant week.
R_Str_123
2017-09-27