Terrible furniture and fittings in a fantastic old building in a great location
I am a retired person and along with my 5 fellow retiree?s this was our 7th annual visit to Cornwall, we have always stayed in ?older style? properties so we thought we knew what to expect.
On our arrival at the Old Bank we were surprised at the unkempt internal appearance, particularly the kitchen and dining surfaces which didn?t appear to have been cleaned for a long time, there were four light bulbs ?dead? in the kitchen, three over the sink which would have made it impossible to use, fortunately the owner had left a ladder and spare bulbs which we duly replaced, not something we relished having driven 5hrs and not being the most agile at our age. The kitchen cupboards were very downcast, doors hanging off, drawers which have peeling laminate also showing evidence of being poorly repaired on a number of occasions, the plates and general crockery had also seen better days with deep black marks and chips on numerous plates, bowls cups etc. We then heard a ?bleeping? noise which turned out to be a low battery warning from a smoke alarm in one of the bedrooms, (we removed the battery as it was in a bedroom we were not using).
We ventured outside to the ?patio area?, the bottom step as you enter the area is dangerously loose, one of my guests who was the first to enter the area put his foot on the step and it tipped towards him and he slipped and grazed his knee. The outside furniture depicted in 'Sykes' pictures has started to ?rot?; the dual bench has a broken back to the seat and would appear to be unsafe to sit on.
The lounge too had seen better days, the two three seater sofa?s are falling apart, the dark brown sofa has one of its padded arms detached and as you sit in it you are ?consumed? by the sofa as it has lost all its sprung support. The lighter of the two sofa?s has been padded out with pillows because of the broken springs, the single seater is very stained and a cover thrown over it to cover up some of the marks but the dirty arms are still exposed, as you can imagine they were very uncomfortable. The main light in the lounge is controlled via a dimmer which has a loose connection, the light is constantly flashing and you have to keep ?tweaking? it to make it work. Some of the bedroom and bathroom fixtures and fittings did not fare much better, grubby bed sheets and quilts, new style free standing wardrobes which were falling apart, toilet brushes that were too dirty to describe.........
We also felt a little unsafe at night as it was not possible to lock the front door from the inside as the door bolt had been broken, of greater concern was the ?fire escape? door at the back of the property which needed a something like a screwdriver inserted in the top bolt to unlock it as the lever was missing, not something you want to be doing in an emergency.
I could go on and on, there were many other faults but I expect by now you have some idea what we encountered; the house is a lovely property 200 plus years old with lots of character, I have no complaints about the description of the Grade II listed property itself BUT the description ?renovated to a high standard? is very misleading, it may well have been 7 years ago when 'Sykes' last inspected the property. It is very tired and needs a lot of attention to bring it up to the standard described and pictured in the marketing literature.
We did complain when we returned home, it took nearly 4 weeks to get Sykes to even respond to the email, not even an acknowledgement of the email, we were offered ?100 off the rental of ?730.
It is a fantastic old building but the fixtures and fittings have been very poorly maintained, certainly not worth the money we paid, even with the small refund.
We ate out every night, the Fountain Inn a few yards away was very nice, good Cornish ale and nice food, The Ship another good place to eat, cannot fault the description of the location and the excellent local amenities, even in November
One word of caution when paying your deposit with Sykes, they charge a surcharge on credit cards so I paid with a bank debit card, I hadn't realised at the time it gave them automatic authority to take the balance as they had held onto my card details, to be fair they did send me an email a few days before hand stating they were going to take the balance but I was not pleased this was not clear at the time of paying the deposit.
We absolutely loved this property, There were 11 of us in total including a baby and 4 kids from 3 to 14, masses of space and everything we needed,. The property has a very interesting history, Mevagissey is a lovely quaint little village. the only minus to this holiday is that the garden is very dangerous for young children, fortunately we had plenty of adults to supervise, to be fair we were warned about this in the description overall we had a really lovely holiday and would recommend this property.
The Old Bank House is a brilliant place to stay with a large group or extended family. Comfortable, warm and well appointed it has everything you need for a relaxing holiday. It is only seconds from two great pubs, The Fountain and The Ship. It is also only a few strides away from the picturesque Mevagissey harbour. The parking is only a short walk away in the Sunny Corner car park and although there are quite few vehicles that use the narrow road past the house once you're inside you don't notice them at all (although loud voice can be overheard if you're in the front downstairs bedroom). The dining room is unique with it's balcony and voiles providing a lovely setting for dinner. The kitchen has everything you need and the sitting room is very cosy with two large sofas. We had a wonderful time and loved every minute of our week long stay here.
A great location, it was close to lots of things so it was easy to go out for a meal/pub. It was beautiful light and airy accommodation with good views. We were a party of 5 and enjoyed the great space and lovely garden area.
Perfect retreat to spend time with friends and nice to have privacy. We'll be back!