Self Catering in Yorkshire - York

Comfortable for two, not four!
Bootham bolt hole is situated in a great location. It is decorated nicely, has a lovely view of the Minster, great shower and bright due to the large windows. I came to the bootham bolt hole to relax with my mother and daughter on holiday and to re charge from a stressful job. We accepted that it was a set up in the living room second bed, however, after one night on the camp bed my lower back ached. We realised that the bed was an occasional day bed and not geared up for a weeks sleep for an adult. (Perhaps for children). After two nights broken sleep, I felt very disappointed that my holiday would not provide what I would expect as a fundamental. Further to this, we were lucky to get two hot showers, leaving the third person to endure a cold shower in the morning. I am a keen runner and had planned to go running in the evening, followed by a shower but we soon realised that the hot water was not available the guest book said if it ran out "not to worry there will be plenty more in the morning!". (The apartment said it sleeps four but one of us endured a cold shower every day) this was on top of broken sleep from a below average bed. When I asked the owner to consider my views, he was defensive and suggested I should try a five star hotel! I think a good night sleep and a hot shower is a basic requirement even in basic hotels/apartments! I suggested that he changes his advertisement to a two bed apartment, which would be perfect for guests. As it stands it is all about making money and not about a guests comfortable holiday. Time that is precious and you can't get back. I didn't want any compensation (we were offered ?50 off if we returned) but I wanted him to change his advert to two beds to save other guests from the same experience. I note nothing has changed. You will see from the pictures that we had nowhere to put our stuff, the type of bed I endured for a week, the guest book note about showers. The key safe is a nail breaker, the owner knows this, he said his wife breaks nails but yet he still thinks it's okay to offer that to guests. I think you get my point. Shame as it would otherwise be a great apartment.
Vickie D
2017-05-21

Stunning contemporary apartment. Faultless. The location is perfect as so close to all attractions. Allocated parking space a real boon. The owner spent quite some time talking to me the night before our holiday to make sure I was happy. When I explained some plans we had for the holiday he gave me lots of helpful tips. His email contact prior to the holiday was also prompt and super helpful.
Miss Smith
2016-05-09

Extremely warm and comfortable accommodation.
Mrs Ahern
2016-02-07

Great situation
We were met on arrival by the owner and his wife who showed us all around the apartment, they were very helpful and attentive, we only had to text or phone them and they would come if something was wrong. The apartment was ideally situated for visiting York - a 10 minute stroll to the walls one way and 10 minutes walk to the Railway Museum the other. No need to use the car at all. The kitchen, lounge area was very light and bright - you could see the Minster from the front window. It was well fitted out with everything needed and had wifi. The bedroom had a very comfortable bed and the bathroom was superb. The only downside, if you are somewhat disable, is the two flights of stairs but we are two oaps and we managed fine. Yes, we will definitely return.
JohnMA233
2016-02-07

Loved it - a real home from home. Super week in York, which has so much to see, do, eat and drink.
Mr Wills
2016-01-04