Self Catering in Cornwall - Five Lanes

Disgustingly dirty
Upon arriving we thought what a lovely house, then on a closer look when putting our things away we saw it wasn?t. In Covid virus times you would thing the cleanliness would be of high standard this was far from it. The cleanest rooms in the house was the bathrooms. The kitchen was dirty and greasy, the settee was thick with human hairs and had dirty soggy crisps under it, there were cup marks throughout the house. The lady who owns the house lives in a annex connected to the house and you feel like she as just moved out into that to let you stay there. However we did not let this spoil our holiday.
Inspire314191
2020-07-19

Absolutely Disgraceful Hoiday Let
The house was not clean, we were unable to open kitchen windows as they were so greasy you couldn't touch them. The garden was almost unusable. The grass was not cut and I doubt it had been cut for at least 6 weeks. You will see in one of the photos showing where the grass cuttings had been thrown. The brambles were dangerous to the children. The washing line was strewn with bird feeders we had to move. My husband managed to ensure the washing line was a little higher as the length it had been would probably have killed someone if the had walked into it. We were not able to let the dog roam as the brambles were so dense we had no idea where the boundary of the garden, It is also not enclosed as advertised. The debris left littered in the garden is most certainly a hazard for children and animals. The cooked chicken bones littering the garden were an horrific sight to be greeted with. The whole property needs a complete overhaul. The windows were filthy and were covered in paint. One of the toilet seats was broken. I could go on and on. Certainly for the amount of money paid verges on theft. It most certainly didn't give value for money. This was booked through Sykes Cottages who have been no help. This 5 night stay cost me over £700.00. I am able to attach photos for anyone who would like to see them.
Nicki C
2019-07-31